eufy Error 9 — Magnetic boundary strip detected
DIRECT ANSWER
COMMON CAUSES · RANKED
Robot started on top of a strip MOST COMMON
Starting a mission while parked on the boundary strip blocks the robot immediately — the official fix is simply to relocate it.
Strip laid across the robot's only route
A strip across a doorway the robot must pass strands it against the barrier on every mission — reroute the strip.
Another magnet source nearby RARE
Speaker magnets and magnetic door stops against the chassis can read like a boundary strip.
HOW TO FIX IT
Move the robot away from the strip
Set it down on open floor at least half a metre from any boundary strip and restart.
Reroute the strip if it repeats
Lay strips so the robot meets them side-on during cleaning and never has to start a mission on top of one.
Check for stray magnets
If there is no strip nearby, look for magnetic door stops, speakers or toys along the robot's path.
MODELS AFFECTED
| Model | Status | Firmware | Parts | Verified |
|---|---|---|---|---|
| eufy RoboVac G30 / G30 Edge / G30 Hybrid | active | — | Parts → | 2026-07-06 · Source |
| eufy RoboVac X8 / X8 Hybrid | active | — | Parts → | 2026-07-06 · Source |
Models resolved from the series chips above. Support status comes from our EOL library; rows link to the matching parts and firmware pages.
Sources
Corrections
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