Roomba Error 15 — Internal error (self-resolved)
DIRECT ANSWER
COMMON CAUSES · RANKED
Transient software glitch MOST COMMON
The firmware caught and cleared an internal fault on its own. No action needed for a single occurrence.
Corrupted Smart Map data UNCOMMON
A damaged map version can throw error 15 on every job until you revert to a good copy.
HOW TO FIX IT
Power off and remove the battery only for the battery-reseat step, and keep fingers off the metal contacts.
Press CLEAN and carry on
For a first occurrence, just restart the mission. Most robots never show error 15 twice.
Reboot if it repeats
Hold CLEAN until the light ring swirls white, then release. Boot-up can take a minute and a half.
Reseat the battery
Power off, remove the battery, wait ten seconds, and reinstall it. Test again.
Revert the Smart Map
In the app, open History, pick a Clean Map report from a good run, and choose Update Smart Map.
MODELS AFFECTED
| Model | Status | Firmware | Parts | Verified |
|---|---|---|---|---|
| Roomba i1 / i1+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba i3 / i3+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba i4 / i4+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba i6 / i6+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba i7 / i7+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba i8 / i8+ | limited | i | Parts → | 2026-07-05 · Source |
| Roomba j7 / j7+ | limited | j | Parts → | 2026-07-05 · Source |
| Roomba j9 / j9+ | active | j | Parts → | 2026-07-05 · Source |
| Roomba s9 / s9+ | limited | s | Parts → | 2026-07-05 · Source |
| Roomba Combo j7+ | limited | j | Parts → | 2026-07-05 · Source |
| Roomba Combo j9+ | active | j | Parts → | 2026-07-05 · Source |
Models resolved from the series chips above. Support status comes from our EOL library; rows link to the matching parts and firmware pages.
Corrections
Spotted an error? Report a correction — fixes ship within 48h and are logged on this page.