ROBOFAULTS

Is your Roborock still supported?

Support status by model: whether updates still ship, which features depend on the cloud, and when the last firmware landed. Every row carries its source and verify date.

ROBOROCK

ModelStatusCloud dependencyLast firmwareVerified
Roborock S5
No firmware tracked since November 2020, though Roborock remains active and its app still supports the S5.
limitedoptional2020-112026-07-05 · Source
Roborock S5 Max
Older model with infrequent firmware; Roborock is active and continues app support.
limitedoptional2026-07-05 · Source
Roborock S6
No firmware tracked since January 2021, though Roborock remains active and its app still supports the S6.
limitedoptional2021-012026-07-05 · Source
Roborock S6 MaxV
Older model with infrequent firmware; Roborock is active and continues app support.
limitedoptional2026-07-05 · Source
Roborock S7
Roborock is an active company and continues app and warranty support; the last community-tracked S7 firmware dates to late 2022.
activeoptional2022-112026-07-05 · Source
Roborock S7 MaxV
Firmware was still shipping in June 2024 and Roborock continues normal app and firmware support.
activeoptional2024-062026-07-05 · Source
Roborock S8
Current-generation model with normal Roborock app and firmware support.
activeoptional2023-062026-07-05 · Source
Roborock S8 Pro Ultra
Current-generation model with normal Roborock app and firmware support.
activeoptional2026-07-05 · Source
Roborock Q5 / Q7
Roborock continues app and firmware support; the last community-tracked Q series firmware dates to October 2023.
activeoptional2023-102026-07-05 · Source

METHODOLOGY

The FTC reviewed 184 connected devices in 2024 and found that roughly 89% of makers never disclose how long they'll support a product. That is why this table exists: the manufacturer won't tell you, so we do. Each model is rated active, limited, ended, or orphaned based on firmware, app, and cloud service checks. No source, no publish — every row shows when it was last verified.

FTC staff report (November 2024) → · How we verify a fault code →